Frequently Asked Questions
What is the difference between Mrs. Nelson’s Prebound and Valuebound?
Mrs. Nelson’s Prebound is a high-quality reinforced binding that we can create for hardcover and paperback titles. Our prebound books are reinforced with a high density binder board, cloth end papers, no-crack cold meld glue or sewn binding, and topped off with a heavy-duty, embossed lamination. Our Mrs. Nelson’s Prebound books are hand-crafted to accomodate any book format and our covers are created in Photoshop and printed in full color to maximize appeal.
Our Valuebound books are a great way to reinforce your books when they are not normally available for binding. We select hundreds of new books each season to become a Mrs. Nelson’s Prebound book but there are inevitably many titles that are not chosen. In order to cover the cost of setting up a new book in our system, we need to charge a one-time $5.00 set-up fee for titles we do not normally bind. With our Valuebound option, you can avoid the set-up fee by allowing us to skip this set-up process. The binding is exactly the same as the Mrs. Nelson’s Prebound, but we simply make a color copy of the cover instead of recreating it through Photoshop. Most all customers are very happy with this option since it allows for nearly any title in print to be bound.
Who is in charge of the various departments?
Andrea Vuleta is our store manager, Laura Nelson runs the Book Fair division, and Patrick Nelson runs the Library Services division.
About how long would it take to get a quote response?
It usually takes 1-2 days to receive a quote. We can send a pdf document to your email account, fax a copy, mail a copy, or simply phone you with the pricing.
We charge tax according to the county our customer is located in. Out of state customers are tax exempt.
How is shipping charges determined?
We offer free shipping on any orders over $300. Orders less than $300 are charged 4% of the total or $5.00, whichever is greater.
How do items ship?
We ship via FedEx unless our customer requests to use their own shipping account.
How long does it take to receive an order?
Books available in our inventory can ship within a week or two (look for books with the 
logo on our website). Standard book orders (no library processing or book binding) takes approximately 3-4 weeks. For orders including library processing, please allow an extra 3-4 days. For orders with books being sent through our bindery, please allow an extra 2-3 weeks.
Do we charge any other fees on an order?
There are no extra fees or service charges.
Do we send an itemized invoice?
All orders will be packed and shipped with a copy of the invoice. We will also mail a copy of the invoice to the Accounts Payable department or to our customer directly. We can also email a copy in pdf format. All invoices will be itemized with the book title and any other services performed (processing, binding, Kapco covers, etc).
What are the payment terms for a P.O./Invoice?
Net 30. We also accept checks and most major credit cards (sorry, no American Express).
